Have you discovered a major water leak on your water service line?

 

You may have the option to request a leak adjustment. It is important to make the Three Lakes Water Association staff aware of your situation right away in order to more likely be considered for a leak adjustment.

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In order to request a leak adjustment, you must abide by the Association’s guidelines:

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• Leak adjustments are offered to members once every three years (except in time of drought).

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• An authorized staff member must physically confirm the leak.

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• An authorized staff member must physically confirm proper repair of the leak, read zero consumption through the member’s water meter, and be provided photographs of the repaired line for file.

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If you meet these requirements, you are eligible for a leak adjustment. You must request the leak adjustment and if approved by authorized staff you will be offered a calculated discount on your water bill. Once approved, the discount will be credited to your account. Please contact the Association with any questions.