Mission Statement
To protect the health of the public by ensuring safe and reliable drinking water
at the lowest cost possible to the members in a responsible manner.
Online Bill Payment
*** Notice: A change has been made to the online payment sign in portal. You will now be required to enter in your Meter Number instead of Billing Zip Code to sign in to schedule an online payment. This information can be found on your Water Bill. ***
Click on the button below for a direct link to the Three Lakes Water Association's Online Bill Payment Service
News
March 1st, 2021
Member Assistance Program
The staff at Three Lakes Water Association has created a Member Assistance Program. The purpose of this program is to allow the Association to continue providing safe, reliable, and affordable drinking water to its members during the current COVID-19 pandemic. The program follows the guidelines in Governor Jay Inslee's Proclamation 20-23. If you would like to review the Member Assistance Program, click on the button below.
March 1st, 2021
Association's Responses to Current Pandemic
Staff at Three Lakes Water Association is changing daily operations to reduce risk for themselves and the Association in response to the current COVID-19 pandemic situation. Here are some of the ways that staff is working to reduce risks for the membership, staff, and board of trustees:
All monthly board meetings will be held virtually via a webinar and phone conference. Staff will continue to set up virtual board meetings until public health officials announce in-person meetings are again safe. Please be sure to report any questions/comments/concerns to staff or write to the board so the board can address them at meetings.
The office site is currently closed to the public and will remain so until public health officials announce in-person interactions are again safe. Staff is still monitoring all virtual communication channels so contact the office by phone or email if you have business to conduct. Staff will respond to members needs in the field, but they will likely still communicate with members via telephone and maintain a distance of at least six feet from other individuals.
Staff members are currently conducting necessary operations from separate workstations. They have set up equipment required to individually complete most necessary tasks from their homes if needed. We are currently operating within the guidelines of the Emergency Response Plan.
The manager and staff are currently monitoring the ongoing COVID-19 pandemic situation and will continue to do so. The Association is following recommendations made by authorities having jurisdiction and will consider more as they are reported.
Our hope is to keep your Association safe while still serving the membership to the best of our abilities. We appreciate everyone’s efforts to minimize risk during this current situation.
Stay healthy and safe!
Three Lakes Water Association Staff